Contact Information Policy

Last Updated: September 7, 2026

HomeVella is committed to providing accessible customer support for questions relating to our products, orders, shipping, returns, refunds, and website.

Business Information

Store Name: HomeVella
Website: homevella.site
Established: 2022

Business Address:
78 Cameron Crescent
East York, ON M4G 2A3
Canada

Customer Support Email:
support@homevella.site

Telephone:
(902) 555-0196

Customer Support

Customers may contact us regarding:

• Product information
• Order questions
• Shipping and delivery
• Returns and refunds
• Damaged or incorrect products
• Website-related inquiries
• General customer service matters

For order-related inquiries, please include your order number and the email address associated with your purchase whenever possible.

Returns

Before returning a product, please contact support@homevella.site for instructions.

Do not assume that the business contact address above is the appropriate return destination. The correct return instructions will be provided as part of the return authorization process.

Accuracy of Customer Information

When contacting us, please provide accurate information so that our support team can properly identify your order and respond to your inquiry.

HomeVella may request reasonable additional information to verify an order or investigate a customer service request.

We aim to handle customer communications professionally and efficiently.